Return & Refund Policy

Starks Golf Club Works
Effective August 24, 2026

We want you to be satisfied with your purchase. Because Starks Golf Club Works sells both standard merchandise and customized golf equipment and services, return eligibility depends on the type and condition of the item.

Standard Merchandise

New, unused, and uninstalled merchandise may be returned within 30 days of delivery for a refund.

Returned merchandise must be in its original condition and include its original packaging when applicable.

Please contact Starks Golf Club Works before returning an item so we can provide return instructions.

Return Shipping

For returns of non-defective merchandise, the customer is responsible for return shipping costs.

If an item arrives defective, damaged, or incorrect due to our error, please contact us promptly. We will work with you to correct the problem and will cover reasonable return shipping when a return is required because of a defective or incorrect item.

Custom and Installed Products

The following are generally not returnable unless defective or there is an issue with our workmanship:

  • Custom-built or custom-assembled golf clubs

  • Clubs or components modified to customer specifications

  • Cut, tipped, trimmed, or installed golf shafts

  • Installed golf grips

  • Special-order components obtained specifically for a customer

  • Completed repair, regripping, fitting, or customization services

If there is a problem with our workmanship, please contact us. We will make a reasonable effort to correct the issue.

Refunds

Approved refunds will be issued to the original payment method after the returned merchandise has been received and inspected.

Please allow up to 7 business days after inspection for us to process an approved refund. Your bank or card provider may require additional time for the credit to appear.

Original shipping charges are not refundable unless the return results from an incorrect or defective item.

Exchanges

We do not currently offer direct exchanges. If you would like a different eligible product, return the original eligible item for a refund and place a new order.

Contact Us

Questions about a return, defective product, or workmanship issue should be directed to Starks Golf Club Works through the contact information provided on our website.